Can I change the delivery date?

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• Have you received your order? – Returns and issues

  If, upon receiving your order, you find that a product is damaged, missing parts, or you are simply not satisfied and wish to return it, you have 14 consecutive days from the delivery date to request a return or report an issue. Returns due to change ...

• What happens if I’m not at home when my order is delivered?

  The courier will contact you via text message or email to arrange a second delivery date.

• Can there be any additional shipping charges?

  Any additional costs arising from the use of lifting equipment, address changes, delivery absences, storage, or incorrect information provided by the customer will be charged to the customer. For orders that include assembly, it is essential that you ...

• What to do when you receive your order

  If your order includes products with different delivery dates, by default it will be shipped in a single delivery, using the latest delivery date as the reference. If you prefer, you can request a partial delivery, splitting the order into two or ...

• When will I receive my order?

  The estimated delivery date is shown on each product page and is confirmed at the final step of the checkout process. Once payment has been validated, you will receive an email with the approximate delivery date. If the product is in stock, delivery ...