Can there be any additional shipping charges?
Any additional costs arising from the use of lifting equipment, address changes, delivery absences, storage, or incorrect information provided by the customer will be charged to the customer.
For orders that include assembly, it is essential that you correctly provide the dimensions of access points, doors, and elevators. Incorrect information may result in additional costs or delays.
Officechair365 is not responsible for deliveries that cannot be completed due to lack of space. Products are not unpacked to facilitate delivery, so we recommend checking dimensions before purchasing.
By accepting the delivery, you agree to:
- Be present at the agreed date and location.
- Check the condition of the order at the time of delivery.
Related Articles
Is shipping free?
Yes, shipping on all our products is FREE.
What shipping methods do you offer?
All our products are shipped via express courier services. If the product is in stock, the usual delivery time is 24–48 business hours. Delivery is carried out by one person only (no prior appointment) and the order is left at street level, at the ...
Have you received your order? – Returns and issues
If, upon receiving your order, you find that a product is damaged, missing parts, or you are simply not satisfied and wish to return it, you have 14 consecutive days from the delivery date to request a return or report an issue. Returns due to change ...
How to request a return
If upon receiving your order you notice that parts are missing or you are simply not satisfied and wish to return it, you have 14 calendar days from the delivery date to request a return or report an issue. Returns due to withdrawal Once you receive ...
Are returns free of charge?
Returns are free of charge. You will be refunded for the products you return; however, return shipping costs are not refundable and are borne by the customer. If you need more information, please refer to our Terms and Conditions of Sale.